Multi-Lingual Service Provision What we do...

Volunteering with us further information...

AIMS & OBJECTIVES

  The aim of the Multi-Lingual Community Rights Shop is to provide free, independent and confidential multi-lingual advice and information services on welfare rights and benefits, housing, Money/debt, consumer, disability rights, community care, recreational facilities, health, immigration and nationality, local authority services, and other public, private and voluntary sector provisions available to people from the black and ethnic minorities, asylum seekers and refugee communities whose first language is not English. The objective of the organisation is to relive poverty of persons residing in London whose first Language is not English by the provision of advice, information and support on welfare benefits, health, education, housing and other welfare issues.

The Multi-Lingual Community Rights Shop believes that people's rights have no value without the means to enforce them. MLCRS aims to strive towards enabling and empowering the black and minority ethnic, migrants, asylum seekers and refugee communities whose first language is not English to ensure that they have access to free, independent and confidential multi-lingual advice and information to enable them to achieve their rights.

Multi-Lingual Community Rights Shop aims are:

-To provide free and independent and confidential multi-lingual advice and information services in different ethnic languages (such as Turkish, Spanish, Somali, Portuguese, Arabic, Farsi, French, Kurdish, Cantonese and other languages) in the areas of welfare rights, housing & homelessness, immigration & nationality & asylum, community care and health, disability rights, education, family & relationships, employment rights, money/debt, consumer rights.

-To improve the standard of advice provision available for people from black and ethnic minority, asylum seekers, migrants and refugee communities whose first language is not English.

-To improve access by disseminating information in different ethnic minority languages. To empower people from black and ethnic minority, migrants, asylum seekers and refugee communities whose first language is not English and live/work in the boroughs of London .

-To improve to access to free, independent and confidential advice of an appropriate quality to enable them to achieve their rights and improve their quality of life.

-To improve access by breaking down the language and cultural barriers and reduce the isolation, deprivation and poverty of people from black and ethnic minority, migrants, asylum seekers and refugee communities.

-To improve access to interpreting and translations services by the provision of interpreters/translators.

-To improve access to appropriate professional agencies and statutory bodies through effective signposting and referrals ensuring access to interpreting and translation services by other voluntary, statutory and private sector service providers.

-To increase the availability of free and independent advice provision by networking and establishing partnerships with voluntary, statutory and private sectors.