Multi-Lingual Service Provision What we do...

Volunteering with us further information...

OUR AIMS AND OBJECTIVES

The aim of the Multi-Lingual Community Rights Shop (MLCRS) is to provide free, independent and confidential multi-lingual advice and information services on welfare rights and benefits, housing, Money/debt, consumer, disability rights, community care, recreational facilities, health, immigration and nationality, local authority services, and other public, private and voluntary sector provisions available to people from the black and ethnic minorities, asylum seekers, refugee and migrant communities whose first language is not English.

The objective of the organisation is to relive poverty of persons residing in London whose first Language is not English by the provision of advice, information and support on welfare benefits, health, education, housing and other welfare issues.

The Multi-Lingual Community Rights Shop believes that people's rights have no value without the means to enforce them. MLCRS aims to strive towards enabling and empowering the black and minority ethnic, migrants, asylum seekers, refugee and migrant communities whose first language is not English; ensuring that they have access to free, independent and confidential multi-lingual advice and information; enabling them to achieve their rights.

Multi-Lingual Community Rights Shop strive to achieve its aims and objective by:

1.Providing free and independent and confidential multi-lingual advice and information services in different ethnic languages (such as Arabic, Farsi, French, Turkish, Cantonese, Mandarin, Spanish, Portuguese, Polish and other ethnic languages) in the areas of welfare rights, housing & homelessness, immigration & nationality & asylum, community care and health, disability rights, education, family & relationships, employment rights, money/debt and consumer rights.

2. Improving the standard of multi-lingual advice provision available for people from black and ethnic minority, asylum seekers, refugee and migrant communities whose first language is not English.

3. Improving access by disseminating information in different ethnic minority languages; empowering people from black and ethnic minority, asylum seekers, refugee and migrant communities whose first language is not English. 

4. Improving access to free, independent and confidential advice of an appropriate quality to enable them to achieve their rights and improve their quality of life.

5. Improving access by breaking down the language and cultural barriers and reducing the isolation, deprivation and poverty of people from black and ethnic minority, asylum seekers, refugee and migrant communities.

6. Improving access to interpreting and translations services through MLCRS's Interpreting and Translation Services Project.

7. Improving access to appropriate specialist professional agencies and statutory bodies through effective signposting and referrals. 

8. Increasing the availability of free and independent advice provision by working closely together with local boroughs and pan-London partnerships and networks.